Vendor Guide, FAQs & Terms & Conditions
Everything you need to know before booking your vendor space at NSM Events, including important guidelines, FAQs, and event requirements.
Arrival & Setup
• Please show your booking confirmation upon arrival.
• Our team will guide you to your allocated space. Space allocations are determined by the management and cannot be changed.
• Vendors must arrive at least 1.5 hours before the event starts.
• Setup must be completed before the event begins.
• Electricity: Power outlets are not available for vendor use.
Table Bookings
• A table and table cover will be provided.
• Full table size: 180 cm.
• A maximum of 2 representatives are permitted per table.
Stand Space Bookings
• Vendors must bring their own display stand (maximum width: 100 cm).
• A maximum of 1 representatives is permitted per stand space.
Display & Presentation
• Displays, products, and equipment must remain within your allocated space.
• Vendors are responsible for maintaining a clean, professional, and presentable setup throughout the event.
• Additional displays, stands, banners, or equipment outside your booked space are not permitted.
• All items, products, and equipment must be removed immediately after the event.
• Any items left behind may be removed or disposed of by the venue or event organizers, and any associated costs may be charged to the vendor.
Bookings & Responsibility
• Vendors are responsible for their own products, equipment, displays, cash, and personal belongings. NSM Events is not liable for any loss, theft, damage, injury, accident, or business interruption occurring before, during, or after the event.
• By participating, vendors agree to follow all event guidelines and instructions provided by the NSM team.
• By booking as a vendor, you grant NSM Events permission to use any photos or videos taken during the event, or shared with NSM, for marketing, promotional, website, advertising, and social media purposes.
• Vendor fees are non-refundable unless the event is cancelled by NSM.
• If you are unable to attend, please inform us as early as possible.
Conduct & Communication
• Vendors must be respectful, cooperative, and professional at all times.
• Arguments, negativity, or misbehavior with staff, vendors, or visitors will not be tolerated.
• All concerns must be directed to the event team only.
• For post-event concerns, please email: nsmmakingadifference@gmail.com
• Misconduct, unauthorized displays, damage to venue property, safety violations, or breaches of event rules may result in fines, removal from the event without refund, and exclusion from future NSM events.
Restricted Products & Businesses
To comply with venue guidelines and UAE regulations, the following are strictly not allowed:
• Religious or political products/content
• Books, magazines, or media-related materials
• Artwork featuring human figures or religious themes
Payment, Authorization & Chargebacks
By completing your booking, you confirm that:
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You are the authorized cardholder or have the express permission of the authorized cardholder to use the payment method provided.
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All booking information provided is true and accurate.
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You are booking on your own behalf or on behalf of the business you represent.
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Your booking becomes binding once payment has been successfully completed.
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Payment remains due once the booked vendor space and agreed services have been provided.
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If you experience any issue with your booking, you agree to contact NSM first so we can attempt to resolve the matter.
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NSM reserves the right to recover any outstanding amounts for services already provided, together with any reasonable recovery costs where permitted by applicable law.
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NSM reserves the right to refuse, cancel or investigate any booking where fraudulent activity, unauthorized payment methods or false information is suspected.
Frequently Asked Questions
Can I bring an extra helper?
Half Table bookings allow 1 representative.
Stand Space bookings allow 1 representative.
Full Table bookings allow up to 2 representatives.
Can I share my table with another business?
No. Each booking is allocated to one business only.
Can I bring my own display stand?
Yes, if you book a Stand Space. Display stands must not exceed 100 cm in width.
Can I choose my location?
No. Locations are allocated by the NSM team.
Do I need to help promote the event?
Yes. All vendors are expected to support the event by inviting friends, family, and customers, and by promoting the event through social media and other channels.
NSM Events achieves strong visitor attendance through the combined efforts of all participating vendors. We work together as a community to create successful events for everyone.
Thank you for being part of NSM Events.
We appreciate your cooperation and look forward to creating a successful and enjoyable event together.